Buying lingerie online can be challenging and we totally get it! After all, you can't see the items in person and it's such an intimate purchase. So, it's natural to have a few reservations.
Here are some of the most common concerns our ladies (and also men who buy these as gifts) have when they are shopping for lingerie online:
- Is the sizing true to fit?
- Will the lingerie look as good as in the picture?
- What if I don't love my order and need a different size, color or fit?
To put your mind at ease (and show you how simple it is to choose stunning intimates online), we've compiled a short guide to walk you through choosing the right styles to try your lingerie, all while getting a great deal!
🛍 Choosing the right online lingerie shop and/or brand
When buying lingerie, we'd recommend choosing an online shop that primarily (or mostly) specializes in lingerie. Designs stocked by such shops are usually of higher quality as they don't only consider the colors and materials of the lingerie, but also the fit and long-time wear when challenged by our busy, everyday lives!
The good news is that at Lavinia, we offer 99% intimates plus a few swimwear and activewear styles. We stock 1000s of high-quality lingerie in a large variety of sizes to fit any style and taste. That means, there's something for everyone, you just need to use our clever filtering system to find what you like.
👀 What to pay attention to when browsing lingerie online?
When shopping for lingerie, photos will play a huge role in choosing what you like and don't. However, we'd like to point out that the fit is equally important. If you know exactly what you're looking for, you can simply search for say, a balcony bra or lace body.
If you don't, we recommend browsing through our new lingerie collections and carefully reading the descriptions - these along with the photos should give you a good sense of whether it's right for you.
Also, sometimes the best guidance comes from past customers! Check out our customer reviews for the lingerie style you're considering or similar ones by the same brand - that way, you'll get an even better picture of how it fits and feels! For example, here are a few reviews for one of our in-house favorites, balcony bra 'Mia':
Finally, a note on sizing. As we proudly stock some of the finest lingerie from all around Europe, the sizing not only differs from the US standards but also varies by country. The good news is that we do all the size conversions for you! However, it can happen that while the intimates are the same size (e.g., 38B or L), the fit will be slightly different for different brands.
You can check the size guidelines for each item and brand either in the size chart on the product page or it will have been included as an image like so:
Check out our fitting room guide for more guidance on sizing and getting that perfect bra fit!
🛒😍 Buying your lingerie online (and getting a good deal!)
At Lavinia, we give a 20% discount on first-time purchases to our newsletter subscribers. The best part about being part of the Lavinia membership/circle/tribe is that you get notified as soon as we stock brand new lingerie and you'll get exclusive access to secret deals.
So, if you haven't already, make sure to subscribe to our newsletter to start getting rewards for shopping with us!
Once you complete your order, we'll notify you via email with all the delivery information! You also have the option to opt in to receive messages on Facebook Messenger if that's more convenient for you. 😊
💄👙 Trying on your new lingerie
Once you receive the order, make sure to try it on to see if you love it just as much as you did when you first found it online! In case you don't, we have a simple solution.
We pride ourselves in a generous and easy returns and exchange policy at Lavinia. So, if you're not 100% satisfied with your order, you can return your items within 100 days as long as they are unworn, unsoiled, unwashed, and the tags remain attached to the garments!
Here are a few tips for trying on lingerie so it's in great shape if you need to exchange it:
- Try new panties over the lingerie you already own
- Avoid soiling items by wiping off body make-up and perfume
- Don't remove any tags
- Keep all original packaging
😊 And that's it for our guide on buying lingerie online!
We hope you enjoyed our walkthrough - shopping for lingerie (whether it's for yourself or your loved one) should be a delightful experience and we're here to deliver it.
See you soon and happy shopping!