Online shopping can be a fun but confusing and at times, expensive experience for most shoppers. This is why here at Lavinia we do our best to make the process as easy and error-free as possible. Whether you are shopping internationally or domestically, we work hard to ensure that your shopping experience is as comfortable and well informed as possible.
However, we still get a high volume of people who found it difficult to locate our resources. That is why today I will be highlighting different ways in which we ensure that your shopping and delivery process is smooth and satisfactory, I will also link to pages for further explaining.
Having an account with us is a great way to join our email newsletter and receive exclusive promotions and discounts on Lavinia's latest lingerie collections. It also makes access to shopping history and identifying orders with customer service easier. Plus, it is free!
When shopping the first thing to do is to take note of your size. This is very important as it ensures that the item that is delivered fits properly. Visit our fitting room for expansive assistance with your shopping, and always remember to verify with the sizing chart.
Some shoppers love an item and when they come back it is tagged as out of stock. No worries, a number of our pieces are available for pre-order, this can be for original stock or re-stock, either way, you are able to shop as usual. The item delivery period will be in the description bar.
Buy Now, Pay Later with QuadPay!
When shopping, it is great to note our sales and shipping discounts. Most discounts are automatically applied at check-out, if a discount is not tagged at check out, contact customer support for assistance, or place the code in the discount box. See something you love but cannot afford it? When paying for orders, U.S shoppers have the option to use QuadPay, an interest-free installment payment service. You are not subjected to a credit check or credit effects from it.
Shipping varies across regions and certain countries like Canada place an import tax on certain orders. All our orders are shipped via US Postal service, for detailed pricing and time click here. To track your order simply go here and insert the tracking number. The shipment process is as hassle-free as they come. We understand that mistakes happen and want to make the process as easy as possible. We offer a 100-day easy return policy, click here for more details.
Remember we now offer local order pick up, for more information read our article.
Shop our latest lingerie collections now!